Return and Exchange Policy

🔁 Exchange Policy – Hair Accessories

We want you to love your accessories! If you received the wrong item or there's an issue with your order, we’re here to help you exchange it quickly and easily.

🔄 When You Can Request an Exchange:

  • You received the wrong product, colour, or design.

  • The item is damaged or defective upon arrival.

  • You want to exchange for a different design or colour (if available).

📩 How to Request an Exchange:

Please reach out within 3 days of receiving your order by:

  • Emailing us at support@gigglesboo.com, or

  • Calling us at +91-7042508143.

When contacting us, please include:

  • Your order number

  • Clear photos of the item (unworn and in original condition)

  • The item/design you'd like in exchange

✅ Exchange Rules:

  • Items must be unworn, unused, and in original packaging with all labels and hygiene seals intact.

  • Exchanges only — we do not process refunds.

  • Exchanges are subject to availability of the requested item.

❗Important Notes:

  • Hair accessories are personal-use items. For hygiene reasons, any item that appears used or handled may be rejected for exchange.

  • Items that are returned in a used, damaged, or altered condition will not be accepted.